NEW from 'i-am' - 'The Detail of Retail'

A new guide from Retail Experience experts ‘i-am’associates, ‘The Detail of Retail’ highlights five essential ingredients that represent the essence of a great customer experience.

The list is in fact endless, but ‘i-am’ director Tim Jeffrey’s guide is a good place to start! Use this foldable map as a checklist to create your own unique brand experience at each stage of the customer journey.

Features include:

Customer Journey checklists

How to create positive brand advocacy, day in and day out

The importance of 'see and select' product positioning

The most effective 'cues to buy'

Foldable 'Concertina' Format- for easy reference

SPECIAL OFFER

Order the i-am 'Little Yellow Book' now for £18.00 and get 'The Detail of Retail' absolutely FREE.

(See 'Featured Products' for more information on the i-am 'Litttle Yellow Book', and 'Photos' for images of both publications)

ORDER NOW

Order 'i-am' publications here on BT Tradespace (and pay via Paypal).

Please contact 'i-am' associates for further information and queries.

'i-am' associates, The Old School House, 66 Leonard Street, London, EC2A 4LW

t: +44 (0) 20 7613 4114

e: info@i-amonline.com

w: www.i-amonline.com

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